Juliana has a friend in town. She’s a riot. Within the last three hours, I’ve learned basically everything about this friend. She’s a chatty one, but delightful.
Anyway, this friend is a pharmacist. A really successful one at that. She was telling me about her career and about her customers and about all the clients that give her compliments and good reviews and how it’s elevated her career.
Eventually, she got around to telling me her secret.
She said “every customer that comes in, I say to myself, how can I make this person’s day a little bit better? That’s all I think about and that’s all I try to do.”
Btw, she just got offered a directors position at Yale. When she interviewed, she was told that she can chose any position she wants.